Step 1
Business Model

A business model describes the way value is created, captured and brought to market. In this assessment, we use the business model canvas by Alexander Osterwalder to evaluate your business model. This canvas consists of 9 building blocks that represent the key elements of running a business.

If you want to learn more about Osterwalder's Business Model, click here.

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Step 2

The second set of questions is about the key capabilities of your company. Becoming fit-to-serve requires more than just updating your business model, you need to develop the following skills as well:

  • Sensing user needs. Obtain relevant insights on needs and wishes of your (potential) clients.

  • Conceptualizing. Analyse relevant insights to identify patterns and opportunities, and use these to create continuous innovation.

  • Co-producing and orchestrating. Work together with all the relevant actors and providers to enable a seamless, coherent and smooth experience for the end-user.

  • Scaling and internal stretching. Create a smooth and aligned service oriented company structure.

Do you want more information check this study: Dynamic capabilities for service innovation - TU/e

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Step 3
Company Context

The market for energy efficiency is strictly regulated. In order to reach your goals, you naturally have to deal with all relevant stakeholders in the right way. The following questions will help you evaluate your current stakeholder interactions in order to make them more effective.

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